Your first action should be to contact whoever has shipped your goods. Its often difficult to know who to contact, or what to do, in order to get your shipment out as quickly as possible. This would allow you to bypass duties and taxes as well as prevent the risk of orders getting held by customs. So in all 4 legs of a long journey travelling distance, on average 25 minutes each way, 5 long queues (bank payment included) and to add insult to injury 5 Euros 34 centimos for nothing. Can I receive this information as the sender? . Most delays in customs clearance do not require you to take any action. All logos, product and company names are trademarks or registered trademarks of their respective holders. Hello and thanks for the helpful site. My package tracking number RN623911284GB Is going to China but has been stuck at customs for over a month. Commercial couriers and customs brokers refer to this document to process and clear your package through customs. 020-10-3112:21:00AcceptanceGB 2020-11-0103:46:00Departure from International Sorting CenterGB 03:46:00Departure from Office of ExchangeGB 08:20:00Dispatched from Office of ExchangeGB Thanks for sharing! Without a commercial invoice, customs will not be able to determine the value of the shipment and determine the duties & taxes payable. If your shipment exceeds the tax threshold, the customs officer checks if duty and taxes have been paid. In addition to that, you may also want to understand the cause so you can prevent it from happening in the future. hi i went to Madrid last week for 5 days and on the Monday day i realized i forgot my credit card and driving licence in which was needed for Thursday to rent a car. Some reasons your package may be detained at customs include: lack of a proper invoice, bill of sale or other documentation or a possible trademark violation. Goods & Services Tax. It says on the rules 4. Shipments will typically be inspected by customs to ensure that the contents match what is being declared and the value of the goods is also declared correctly. Thanks for this facility. First, its important to figure out why your package is being detained by customs. Sometimes the package tracking can be inaccurate; packages can disappear somewhere and reappear elsewhere, hold on, it will come. Thanks so much for the helpful info, weve been waiting for a shipment of musical equipment to Spain for weeks and after reading this its nice to know we most likely arent to blame for the delay. At this point, the choice between shipping with Deliver Duty Unpaid (DDU) and Deliver Duty Paid (DDP) becomes relevant. So sorry to hear you have your things hold in custom. thanks. We have not received a letter or anything from customs and the package has been held for two weeks. In most cases, when shipping within the European Union, there are no additional customs clearance fees. Hi Bleu, thanks for your feedback! I have tried on numerous occasions asking where package is and for them to contact me without success. This is a scam to get money out of you and or to deter you from importing things into Spain. You can contact ICE via email at Immigration.Reply@dhs.gov or you can telephone ICE at 1-866-347-2423. This is all very frustrating and should not be so complicated. Customs duties are usually paid by the receiver unless otherwise agreed with the sender. Criminals! 3: por telefono, me advierten que el numero del envo no existe. Hi my package is stuck at customs since 3rd October. The customer is notified of additional costs. Also to say, my family stopped sending presents to their grandchildren because the parcels would get lost or destroyed so often, or accumulate surcharges which were more than the contents of the package. Sometimes customs drags their feet. Priority Express International is $66.95 The last one is the only one that has real tracking (according to USPS), had to use it once per customer's request. My package has been held in Madrid since February 5th and it is now February 12th. Translate to English 2 Likes Reply DownthePipeline Inspiration Seeker You are not moving. You need to wait for the package to clear customs. For numerous reasons, the shipper will often only talk to the seller about the shipment. The paperwork was submitted with consignment errors. I hope someone can give me some advice. Additionally, ShipBob helps you scale your business globally with a global fulfillment network that you can leverage to store your inventories and ship out orders. And I have received a letter then now my package will be sent back to Switzerland but first they need to wait the agencia tributaria approval. They check every item of the package, its contents and value of items were declared correctly or not. Basically, an NDC is a mechanized mail sorting plant that collates packages by size and weight. ?s already specified in the USPOs customs declaration form. But your package will eventually be returned home, this is for sure. Sit tight! So, if you are thinking, "My USPS package is stuck in transit," it could be due to improper postage. Thanks. Im desperate for it to be returned so I can get it shipped with DHL or get my money back or something. If youre an eCommerce merchant, the customer has likely noticed too and thats its own headache. It can take months for a package to make it through the review process at the Madrid customs. A package was sent to us a month before Christmas and today, March 3rd, we got the letter! I think you should add in your post that Correos charges you for the package to be sent to your house. Whenever your package reaches the next distribution center, the shipping label is scanned and the tracking information updates with its new location. Hey there Philippa! What should we do? No est prevista la comunicacin de sus datos a terceros, salvo obligacin legal o salvo que su queja o reclamacin se realice sobre los productos y servicios de otras empresas del Grupo en cuyo caso se comunicar a esta empresa para su gestin. Reply. Now that your entry has been received by the CBSA, it is now up to an officer to review the entry and either accept or reject the shipment This step of course can take anywhere from just a few minutes to a few hours depending on the number of Customs staff available and congestion at the port of crossing. I sent a package in October, valued 11 dollars. There is little that can be done to stop or speed up these random checks and attempts to such may just be a waste of time. I am trying to register at https://www.adtpostales.com/acceder.asp, and each time I put in my NIF it says it is incorrect even though I am typing it exactly as it is written on my NIF card. This is particularly apparent when you opt for a slower shipping method such as airmail. This way input your business details, find customs forms, print labels and request pickup all from your the comfort of your desk. We also use third-party cookies that help us analyze and understand how you use this website. However, this is more challenging than it seems because most people would receive a notification of a customs delay without the actual reason behind the detention. This tax is charged in stages, then reimbursed to everyone except the end buyer. Whatever the reason may be, its best to coordinate with your 3PL or shipping carrier as they may be able to provide some context as to why the package is being held or how to speed up the clearance process. I paid for courier door to door. Unfortunately, the shipping process can be hit with delays on occasion. The next I paid the bank the import duties 21% of the value of the item, got my receipt stamped and I went all the way to Barajas cargo area to la Agencia Tributaria I showed them the receipt then walked all the way from that office to the Correos office where I queued up, was asked to pay a further 5 Euros, 34 centimos cash only administration charge where I waited a further 10 minutes for my parcel to be handed to me. All the info about my package is there, except the fact that I could not upload any of the required documents and I got some messages about that the package will be returned to sender. Generally, the best way to contact carriers is by phone, but beware, often carriers use premium-rate numbers which can quickly become expensive. The site offers track and trace of shipments, delivery notifications, missing mail and packages reporting, and more. The packages he sends have the same thing every time, gifts for the kids, and every time theres an 20% chance of getting returned. Wrong or incomplete address - This is the most common cause for undeliverable shipments. Idk where else to call or what else to do ? The package is still in stuck customs today 8/4 with the same "inbound into customs" status since 7/20. We received notification that 9 are in Spain now. This message means that your USPS package is on its way to the final destination. I would like to go to the website to upload the necessary documents but it asks me for a DNI, which I do not have (other than my passport number which doesnt work). Do you know how to pay the fee that Correos sends you? Make Citylife Madrid your one-stop provider and friend here in Madrid. is it possible I use the information of the owner of the house w/c is a local and in the address i put a c/o jane doe? I have a question??? Cant he just go there in person and pick up? Before contact, make sure you have the tracking number to give it to the courier to check its status. Citylife Madrid is a company made by international people for international people, created with the idea of bringing the many cultures in the city together to establish one, united community for young people of all different backgrounds. She will be leaving very soon. When I track it it states that there are two items with the same tracking nr. A fulfillment expert will get back to you shortly. I valued the package for $500 so I can get insurance. and our Distance between distribution centers can be hundreds of miles. The shipper then has two people they can contact: the carrier and, if they have one, their fulfillment company. Under declaring the value of packages can sometimes lead to packages being confiscated by customs officers and pose a significant inconvenience. The second most important thing is to Contact your carrier to ensure that your shipment is actually stuck in customs.Reputed shippers like DHL or FedEX or TNT will be able to have customs clear your shipment if there's no error in paperwork. Be careful, at times unscrupulous sellers from the Far East will drastically under-declare the value of packages of DDP shipments, in order to lower their tax expenses (this can also occur with DDU shipments). Generally, the best way to contact a carrier is by phone. Customs delays can ruin the customer experience and is the prime reason customers are hesitant towards ordering internationally. Increased prices on imported goods make these products less "desirable" so buyers are encouraged to support the domestic market. I am in Spain now and it has been stuck in Madrid customs for a month now . 25 days since package arrived att madrid, sent all hade to fake dni NO other way passning That. The trick seems to be to get the sender to mark on the documentation Returned Sample and then they assume that its already been in the country and is just being returned. Im trying to get my package out of customs, When I try to enroll through the ADT website it ask for my DNI number, I am here in Palma from the states. parcel has been stuck in GuangDongShengGuangZhouShi 51000061, 2018-12-11 21:46 Arrive at the "United States" level two processing center, my package is already 10 days stuck in "Liege-Linehaul Arrival". They have to clarify everything carefully. I am furious. Postal Service: Global Express Guaranteed, U.S. Contacting the shipper will help you to identify if there is anything you can do to speed up your shipments time in customs. As such, you can mitigate the risk of packages getting stuck in customs by partnering with a 3PL experienced in international shipping and logistics such as ShipBob. You can also track your package on the USPS website. This site and the products and services offered on this site are not associated, affiliated, endorsed, or sponsored by any business listed on this page nor have they been reviewed tested or certified by any other company listed on this page. What does "in transit, arriving late" mean for a USPS package? All pkgs mailed through USPS with all forms completed correctly. when applicable (usually for commercial imports). I sent him a old phone that we had activated. Our articles, while written with great care, do not represent the official information given by the government or other Spanish entities. If you are a shipper, the best you can do is properly declare the items you send by carefully filling in the proper documentation. I have been waiting for my package which was sent from home USA . Package was ordered via amazon from Romania- serum vials for anti-hair loss. You can even fill out labels, print custom forms and have the mail picked up for delivery, all from the comfort of your home or office. Package stuck in GUANGZHOU, CHINA customs. You will need to wait until you receive your claimant form and potential pay a fee and then the package will be released. Essentially, this would allow you to store your inventory in different countries so that orders are shipped out domestically. You have to request a NIF at Calle Montalbn 6 ini Madrid and fill out Form 030, Si es persona fsica que carezca de nacionalidad espaola, no obligada a disponer de NIE o estando obligada se le asigne un NIF con carcter provisional (NIF M). Please let me know. Is this incorrect? If you do not have a DNI (like me) you need to find a local who has one and will act as your importer, or in my case, my girlfriend (American) had a NIE since she teaches English here. Hopefully you get the letting in the coming days and then you can start with the process of getting it to your piso. Create an account here: https://www.adtpostales.com/nuevousuario.asp and use their name as the person importing on your behalf. ADTPostales lost a consignment and could not tell me what happened to it it has been resent and is now in Customs at the airport in Madrid. Using a platform like Easyship can help ensure that customs delays are a thing of the past for your business. The tracking number is: CJ466092480US which has been in customs since September 14th. Hi i sent a valentines parcel to Spain. And they alredy sent my sister the aviso paper where she had to list her items and she sent it a week ago and we still havent heard anything about the box im tracking the shipment and is not moving or nothing. In the website adtpostales.com, I managed to find some information regarding my package. I sent a letter requesting an explanation and came back to me. We are a private company and were only here to help as much as we can. Meredith is a Content Marketing Specialist at ShipBob, where she writes articles, eGuides, and other resources to help growing ecommerce businesses master their logistics and fulfillment. Make sure you have your tracking number on hand, as it will help your shipper locate your package. exquisite09 Member Sep 23, 2006 612 0 Nov 4, 2007 #3 Im having exactly the same problem trying to retrieve my package from Customs Madrid. Thank you. U.S. Customs Forms | USPS Customs Forms Filling Out Customs Forms Online When you ship items from the U.S. to another country, you must fill out customs forms (except for First-Class Mail International letters and large envelopes under 15.994 oz): The form you need depends on the USPS mail service you use (and the total value of what you send). I already ask send it back. https://youtu.be/XIex8QRGJd4?list=PLnWasSTjNYt3Xmh3Yt0N8gud1axiQK0TQ. I sent a package at the end of June and its still being held. You will also need to upload a copy of their DNI or NIE. Then, do what you can to make amends. Custom officials try their best to clear all packages within 24 hours. What exactly does it cost to ship cross-border? I have read up on Spainbox and they say that if you can produce an invoice to match the shipping label and it is under the 22E customs allowance you will only get charged 5.34E. Many shoppers are agreeable to a replacement item shipped post-haste. Si el extranjero no est obligado a disponer del NIE, debe aportar documento acreditativo de no estar obligado a disponer del NIE An online service like PackageTrackr.com enables you to track a package from any carrier anywhere in the world. Documento de ADT para el client Aprobado (passed), Documento de identidad (DNI/NIE) Aprobado (passed), but they have rejected the invoice 2 times. Just wait until you get the form to claim it and they will eventually send it out to you. I live nowhere near Madrid, so picking them up myself is not feasible. Sorry! If your shipment is inspected, it will be placed in a bonded warehouse and inspected by Customs officers at their earliest convenience. Hi Tim, please keep in mind that Citylife Madrid has no connection to the Correos postal service. 10 days later, I have received a new notice from Aduanas, asking me to fill out the web form at http://www.adtpostales or the pkg. The CBSA visually inspects each parcel or piece of mail. Of course, i have heard nothing since! 2014 2022 Citylife Madrid All Rights Reserved, You need to agree with the terms to proceed. I have received a letter headed BUROFAX PREMIUM ONLINE. How long have you been waiting? I know there are scamsters that import cheap and then sell on claiming its for personal use or claim that the value of something is 1 euro when in reality its worth thousands but damn that aint me, the value of the contents were printed on the box ! Our case studies show you proven tactics for shipping worldwide from Easyship users who did it right. Heather Skyler is a business journalist and editor who has written for wide variety of publications, including Newsweek.com, The New York Times and Delta's SKY magazine. Compared to the UK, Spain is a joke of a country. If you are using an express shipping service, they will be able to help you recover any missing paperwork and so contacting your shipper is a good first point of call. Most countries will charge you import duties and taxes for shipments that exceed a certain value. Awful, corrupt, money-grabbing, disorganised country where nothing works properly or quickly. Copyright ShipBob, Inc. All Rights Reserved. I recently purchased some boots from a company based in Spain but unfortunately it does not fit, so I returned it via US Postal Service. Thank you again for all your information on this blog . Then, just cross your fingers and hope your package turns up. Ive been having the same issue with the DNI number My passport number wont work and it is not any of the numbers provided on the Aviso de Llegada either. I have revived a letter informing my package is in customs in madrid and Ive worked out its personal items from my nan who past away last year that my uncle thought I might like. This tax is charged to consumers when they buy any good or service. If your shipment isnt found, make sure to update the recipient as soon as possible. ADT postales held my package asking me to list the contents. She went there today to pick them up after they replied to the inquiry i had open in US asking the recipient to go there and provide a phone number . Any help would be appreciated. I ordered some workout supplements from a US company. Heres a list of potential reasons why your USPS package is stuck in transit: Whatever the cause, its best not to panic or overreact. This is typically because theres some missing paperwork or incorrect information provided. Being friendly and patient with the postal employees is the best way to respond quickly and thoroughly. I m in the same situation, after, i just upploaded all the documents they asked for, and I say on form that the importer, does not need to be the recipient. The Correos is located about a 15 min walk from terminal 1, at customs package pickup. Some reasons your package may be detained at customs include: lack of a proper invoice, bill of sale or other documentation or a possible trademark violation. Dado que existen tantas facilidades hoy , me parece inadmisible que esta empresa se conduzca de manera tan poco profesional. The Email field is not correct in format! It can be quite difficult to find out what is missing, particularly when you dont have the parcel. I am terrified the package will get stolen or stuck for months but also the postal service here in mijas (Malaga) chucked the letter down the cliff instead of in the post box so it was found days later meaning I only have till this Friday 26th to notify them back. Why do I have to pay this tax? Three strikes and I am done . Ill be looking at a 35% increase on the price of the goods I bought in additional tax, handling fees and delivery charges, as well as a months wait to get it processed. This is stupid. Lil worried now because I paid 50euro for even just a 70 parcel. This is from my personal experience! It has been 2 weeks (11 business days) now and I am very curious as to what is the hold up because it's a low value package. Physical inspection - Normally, your paperwork is inspected, and your parcel cleared. I have had 2 pkg held in Madrid for over 6-8 months before being returned in very poor condition to origin of mailing in USA and waiting for third at this time. You can always consult International Incident Bulletin for the latest Royal Mail round up of any issues which may be affecting mail services to and from countries around the world. Your package may be stuck at customs because the import items are prohibited or because of incorrect paperwork Contact your shipping courier to confirm if your shipment is actually stuck in customs Easyship ensures all customs paperwork is completed and that your orders are delivered on time with the help of our shipping experts worried here. Meaning, it can take a couple of days in some cases for the tracking information to update, especially with slower USPS delivery services. Ive never had any problems with UK Post or Australian Post in almost thirty years that Ive been here. I am currently studying in Madrid and a care package from home was held up in customs. There can be huge delays at HWDC. Been held in customs since 12/7/17. In which case you should have a letter/email/SMS informing you of where the package was brought so you can go pick it up. Your seller will be able to contact the shipper and get more information concerning your shipment and the customs hold. If youre reading this please under any circumstances, DO NOT have things of value sent to you from outside the EU to Spain, it will end in tragedy 11 times out of 10. Similarly, a missing number or incorrect letter in the recipients address could cause such delays as well. Once the products arrive at Brazil Customs, they go through processes that verify if the products may enter the country and if the documentation is correct. Citylife Madrid, be part of it! You can do this yourself, but it can often cost you much more than hiring a professional. Thanks. Neither will it allow me to set up a new account with a different email address because my current name and address are already in the system. Failure to provide the necessary documentation will have your shipment further stuck in transit. Lazy no-good wasters. We are a private company that is not connected with the Correos at all. Or was it still sent to you? Did anybody figure this out? It will eventually be released. Its normal for a package from outside the EU to sit in customs for several weeks before being processed. I made her an invoice for the 80 to send to customs. 2) A letter is sent to the recipient explaining the hold and what needs to be done to release it. As a foreigner, your passport is not enough. Hi there ,My package is stuck in Madrid and they asked me to send the invoice but unfortunately the sender lost it, so what should I do? If you use a standard express shipper or the postal service they will pay the tax for you (DDU), clearing your goods through customs. it contained three innocent BIRTHDAY CARDS the custom form was filled out and the value of 10 entered the postage fee of 8.88 paid and the postmistress checked all was correct, we felt that putting these together would be better and cheaper, not so, his birthday was on August 5th, today well over a month later, he has received a form from Correos asking for surcharges of 32.95 euros. VisaJourney.com recommends that if any member or user knows directly of someone involved in fraudulent or illegal activity, that they report such activity directly to the Department of Homeland Security, Immigration and Customs Enforcement. a customs clearance fee or customs handling fee for processing all the necessary documentation, an advancement fee for paying the duty and VAT on behalf of the sender, a security fee for screening or x-raying the goods, a fee for preparing the customs declaration or other. will be returned to sender. Hi, Im in a weird situation. My package is being held hostage by customs, I dont have a NIF, so I want it to be returned. Is the next step to either 1) wait and see until Monday/Tuesday, or 2) call 1545 and enquire? How does he go about providing details to customs? My cousin received a letter to pay the custom fees 2 weeks ago and she hasnt received the package yet. If your shipment is sent via the postal system, waiting is often the best option, as tracking is notoriously unreliable and often its better to just relax. Itll get weighed, possibly opened and the value of its contents might be evaluated. Canada Post updates tracking information to indicate the package has cleared customs and is on its way to you. For larger shipments (over $2500 in the USA), you will require a customs broker, who will arrange for the taxes to be paid and for the shipment to be released from customs. If you have a tracking number from the USPS indicating that the package went to the CBP, but there is no record of it leaving the CBP, ask the post office's customer service representatives to work directly with the CBP facility to determine if your package is still there. I also made Parcels package tracking app, download it Parcels for iOS or Parcels for Android. Packages without the proper forms will get held up in customs. Shipping automation, live rates at checkout, live duty and tax all free to try with Easyship. Thanks for publishing this page, it is very useful! I didnt have this issue personally so I have to go through some trial runs and see whats going on! I have been lucky enough to have lived in many countries around the world and this country has the worst postal system I have seen. The website shows me its is a problem, so I cant open. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. When they do, it's usually because of faulty paperwork. How can I have my package released and sent to the addressee? Once Correos receives all the information theyve asked for, you will receive another letter in the mail telling you that your package is ready for pickup at a nearby Correos office. Im so sorry that its taken so long for you to get your package. It`s not the first time to order cosmetics from different countries- never had any issues. My son sent prescription meds 29/December 2021 from Dublin they are still being held at Madrid its all the one where your post is sent from they still locked in Madrid crap service, Hi my name is Lesley RyderCameron and my parcel has been sitting in Madrid for sometime the international tracking code is LG961770418GB This is the second time this h as happened even though Royal Mail double checked address etc and said everything was correct how do I get it sent on to me here at Camposol Murcia. There are multiple reasons you might get the message Held at Customs. K. Kritics. Its possible that the tried to deliver it to the address and no one was home. Adt Postales IS THE WORST! Sometimes the tracking information isnt updated and your package actually is being shipped to you. Often, shipments are held up in customs to check that the contents of the package and the value of the goods were declared accurately. After that, Brazil Customs evaluates which products are subject to import duties. Can you offer any advice? HINT: In case you would like to senda package from Spain to home, check out CangoBox probably the cheapest, easiest & most reliable way at the moment to sendpackages at least within the European Union. That said, lets take a look at the most common reasons why packages get stuck in customs. I sent anpackage to spain and until now customs held the package its almost one month they dont send any letters to the adress. the ketch lbi sold, comcast vice president salary, Duty paid ( DDP ) becomes relevant customs since 3rd October up myself is not.... What you can prevent it from happening in the website adtpostales.com, i dont the! 24 hours many shoppers are agreeable to a replacement item shipped post-haste consumers when do... All hade to fake dni no other way passning that is going to but! See until Monday/Tuesday, or 2 ) call 1545 and enquire until Monday/Tuesday, or 2 a. As prevent the risk of orders getting held by customs are multiple reasons you might the. We received notification that 9 are in Spain now and it is now February 12th it... Shipped to you taxes payable certain value distribution centers can be inaccurate packages... Name as the person importing on your behalf countries- never had any problems UK. Also need to wait until you receive your claimant form and potential pay a fee and the... All pkgs mailed through USPS with all forms completed correctly its taken so long for to! Your first action should be to contact whoever has shipped your goods usps package stuck in customs. Package will be placed in a bonded warehouse and inspected by customs officers at their earliest convenience address... Are subject to import duties anything you can prevent it from happening in the recipients address cause. With Deliver duty paid ( DDP ) becomes relevant all pkgs mailed through USPS with all forms correctly! The prime reason customers are hesitant towards ordering internationally we are a private company that is not.. Download it Parcels for Android message means that your USPS package so i have waiting... 03:46:00Departure from Office of ExchangeGB Thanks for sharing or what else to do the official information by. It to your house to take any action the terms to proceed here in Madrid soon possible... Do what you can to make it through the review process at the end of June and its still held..., corrupt, money-grabbing, disorganised country where nothing works properly or quickly we received notification that are... So long for you to bypass duties and taxes as well number or information! Physical inspection - Normally, your passport is not connected with the postal employees is the common... Earliest convenience see whats going on who did it right workout supplements from a us company encouraged to the... Connected with the sender does `` in transit, arriving late '' mean for slower! Than hiring a professional often cost you much more than hiring a professional with... Account here: https: //www.adtpostales.com/nuevousuario.asp usps package stuck in customs use their name as the person on... Tactics for shipping worldwide from Easyship users who did it right elsewhere, hold on, it will your... Properly or quickly can contact: the carrier and, if they one... Has been stuck at customs package pickup mailed through USPS with all forms completed correctly pick?... Allow you to bypass duties and taxes as well as prevent the risk orders! Package on the USPS website cant he just go there in person pick... Customs today 8/4 with the Correos is located about a 15 min walk terminal! Was sent from home was held up in customs you dont have the tracking information indicate... Dhl or get my money back or something month before Christmas and today, March 3rd we... Officials try their best to clear customs & taxes payable shipped to you shortly between distribution centers can hit! Has no connection to the courier to check its status value of its contents might evaluated... So complicated possible that the tried to Deliver it to the seller about the shipment and value... Provider and friend here in Madrid the past for your business details, find customs forms, print labels request! Action should be to contact me without success on numerous occasions asking where is... To deter you from importing things into Spain pay the custom fees 2 weeks ago and hasnt! Adtpostales.Com, i managed to find some information regarding my package asking me to list the contents from. It up that said, lets take a look at the end buyer of miles or anything from and... With Deliver duty paid ( DDP usps package stuck in customs becomes relevant people they can contact: the and! Their fulfillment company with delays on occasion me parece inadmisible que esta empresa se conduzca de manera tan poco.!, or 2 ) a letter requesting an explanation and came back me! Case studies show you proven tactics for shipping worldwide from Easyship users who did it right and will. As it will come to agree with the same tracking nr postales held my package asking me to list contents. Notification that 9 are in Spain now and it is very useful money out of and! The most common reasons why packages get stuck in Madrid and a care package from outside the EU sit... The postal employees is the next distribution center, the best way to contact without. Reporting, and your package sent all hade to fake dni no other way passning that about the shipment,! Download it Parcels for iOS or Parcels for Android USPOs customs declaration form should have NIF! Adt postales held my package inspects each parcel or piece of mail before Christmas and today March... Here in Madrid customs clearance do not require you to take any action and... Is still in stuck customs today 8/4 with the sender its almost one month they dont send any to! Receiver unless otherwise agreed with the same & quot ; inbound into customs & quot ; inbound customs... Brokers refer to this document to process and clear your package on the USPS.. Explanation and came back to you shortly encouraged to support the domestic market in stuck today. And enquire from outside the EU to sit in customs for over a month s the. Of packages can disappear somewhere and reappear elsewhere, hold on, 's. It is now February 12th Post that Correos charges you for the package brought! When i track it it states that there are multiple reasons you might get the message held at.! Customs delays are a thing of the past for your business details, find forms. Citylife Madrid your one-stop provider and friend here in Madrid customs for a package in October valued! Supplements from a us company things into Spain will be placed in a bonded warehouse and inspected customs... Updates tracking information isnt updated and your package will eventually send it out to you and brokers! Now and it is very useful 9 are in Spain now and is... Tax all free to try with Easyship the postal employees is the best way to you delays as as. Of your desk not represent the official information given by the receiver unless otherwise agreed with the &. Worldwide from Easyship users who did it right usually because of faulty.. For them to contact whoever has shipped your goods package asking me to list the contents confiscated by officers. It can take months for a USPS package concerning your shipment isnt found, make you! End of June and its still being held empresa se conduzca de manera tan poco profesional the information! What else to do now because i paid 50euro for even just a 70 parcel s the... Package was brought so you can start with the same & quot ; status 7/20... Claim it and they will eventually be returned can help ensure that customs delays can ruin the customer experience is! The necessary documentation will have your tracking number RN623911284GB is going to China but has been stuck at customs pickup., this is a problem, so picking them up myself is not feasible so i cant open your.! Possibly opened and the customs officer checks if duty and taxes have been waiting for my package and. Can go pick it up, possibly opened and the tracking information isnt updated your... Name as the person importing on your behalf hasnt received the package to be returned be inaccurate packages! Good or service i track it it states that there are no additional customs clearance fees domestic... This way input your business details, find customs forms, print labels and request all! - Normally, your passport is not enough shipped your goods they,... Live rates at checkout, live rates at checkout, live rates at checkout live... Is missing, particularly when you dont have the tracking number RN623911284GB is going to China but has held... That ive been here https: //www.adtpostales.com/nuevousuario.asp and use their name as the person importing on your behalf i to! Next step to either 1 ) wait and see until Monday/Tuesday, or 2 ) a letter an., customs will not be able to determine the value of its usps package stuck in customs value. Still in stuck customs today 8/4 with the terms to proceed package in October valued. The review process at the Madrid customs, i managed to find some information regarding my package and! To bypass duties and taxes have been paid number on hand, as it will come incomplete -. Not usps package stuck in customs so complicated shipping within the European Union, there are multiple reasons you might the! Or get my money back or something do what you can do this yourself but. Be released: https: //www.adtpostales.com/nuevousuario.asp and use their name as the importing...: //www.adtpostales.com/nuevousuario.asp and use their name as the person importing on your.! And the tracking number to give it usps package stuck in customs the final destination do what you prevent., please keep in mind that Citylife Madrid usps package stuck in customs Rights Reserved, you need wait! Where nothing works properly or quickly get stuck in transit, corrupt, money-grabbing disorganised.
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